Support

We're here to help, whether you're a host with a question, a guest looking for clarity, or an organization that wants to reach us. Every message that arrives gets our team's direct care.

Platform support

For anything around signing in, editing your occasion's details, sending invitations, understanding reply statuses, and more. Our team is ready to help.

Privacy and data

To ask for access to your data, have it corrected or deleted, or learn how Qamrah handles personal information, whether you're a host or an invitee.

Company matters

A dedicated channel for banking procedures, partnerships, and everything concerning Qamrah Digital as a business.

Product support

For everything about your account, managing your occasions, invitations, reply links, and guest data.

support@qamrah.co

Company contact

Reserved for official inquiries, partnerships, and media.

hello@qamrah.co

Common questions

What you'd like to know about Qamrah

If you don't find your answer here, reach out and we'll help.

Who can see my guest list?

The full list is yours alone. A co-host's role is limited to managing their own share of the invitations, entirely apart from your guests' names, numbers, or private details.

Do guests need a Qamrah account?

The invite link alone is enough to view the details and confirm attendance in one tap, with no account and no downloads.

Can a host or guest ask for their data to be deleted?

Yes. Just contact us at support@qamrah.co with the phone number in question, and our team will handle the request directly.

How does Qamrah handle guest data?

The privacy of your data is a trust we don't compromise. We never sell personal information, and we use it only as needed to run the service and keep it stable, in line with our privacy policy.

What if an invitation message fails to arrive?

The system flags the invitation as failed so you know exactly where things stand. If the failure falls under the platform's criteria, your message balance is credited back for you to use again.

Can I edit the occasion's details after the invitations are sent?

The invite page updates instantly with any change you make, so guests see the latest whenever they open the link. Messages already sitting in their phones can't be changed, so we recommend sending a fresh message for major changes.

What does the QR code do?

It makes the reception team's job easier: one scan at the gate records the guest's arrival instantly in the main list, giving your guests a quick, orderly entry.